Virgin Media Contact Number

08435 041 021

We provide a call-forwarding service using our own 0843 telephone numbers that are charged at 7p per minute plus your phone providers Access Charge.

Contact Virgin between:
8am to 12 midnight
7 days a week

Use the Virgin Media contact number for:
TV, Phone, Mobile & Broadband provides a call forwarding service by using our own 0843 numbers. If you wish to use the official phone numbers of any of the companies listed, then we advise you to visit that companies / businesses website directly to find it. For More Information visit our information on call charges

Virgin Media Contact Number

Use the Virgin Media Contact Number on 08435 041 021 to be put directly through to the Virgin Media Customer Service team. All queries dealt with, from new customers and people interested in using Virgin Media’s services as well as Existing Customers.

If you are a current Virgin Media customer, please have your Virgin phone number ready as you will be asked to input this on your keypad.


Virgin Media Technical Support and Virgin Media Customer Service

For any problems you are experiencing with the Virgin Media service, then either visit the Virgin Media website or contact Virgin Media customer support on 08435 041 021.

Before you do this, if you are having problems with broadband, check your set top box and broadband router by switching your devices off to try an reset them.

If your problems persist, you may require an engineer’s visit to your home or business. To arrange a Virgin Media Engineer, or for any other enquiries about your Virgin Media service, contact Virgin on 08435 041 021.

Please be ready to input your mobile phone number on your keypad when asked.


Virgin’s Superfast Broadband

With impressive speeds of up to 300mb, you can choose Virgin Superfast Broadband as a stand alone service or part of a combined package. Virgins latest Vivio service provides Fibre Optic Broadband speeds from:

  • 50mmb
  • 100mb
  • 200mb
  • 300mb

If you are an existing Virgin Fibre Broadband customer you can contact the Virgin Media Broadband department on the Virgin Number listed. Some of the topics that the Virgin Broadband team can help with are:

  • Slow Internet Speeds
  • Non responsive websites
  • Problems with your Virgin Media Router
  • Setting up and adding wireless access for your home and business
  • Re-Scheduling an engineer visit
  • Booking a new engineer time slot
  • Upgrading your Fibre Optic Broadband
  • Setting up email

You may require general assistance from Virgin Media customer service, use the virgin media contact number for more information. For other details about getting started, or subscribing to this service for the first time, contact Virgin Media Customer Services on 08435 041 021.


TV Packages from Virgin Media

If you are interest in the latest Virgin TV packages or you want to upgrade to more channels, there are plenty of different packages to choose from. Call Virgin Media Customer Services team on 08435 041 021 to find the option that best suits your requirements.

If you experience problems with your system, including frozen or blank screens, blocked transmissions or other audio or visual issues, contact Virgin to report a fault. Speaking to a Virgin Media advisor also discuss other aspects of our TV service, including:

  • on demand TV, including BBC iPlayer
  • 3D TV,
  • apps and games
  • How to use your Tivo box
  • How to record channels
  • Upgrading the Virgin Media UHD

You can also call Virgin on 08435 041 021 to change, upgrade or cancel your TV package.


Your Home Phone from Virgin Media

Virgin offers competitive call packages in the UK for home landline phones. Virgin’s home phone call plans include calls to:

  • landlines;
  • 0870 numbers; and
  • mobile numbers.

The Virgin Talk Unlimited Extra plan provides unlimited calls to landlines, mobiles, 0845 and 0870 numbers.

Call Virgin Media Customer Services on 08435 041 021 to explore these options.


Virgin Mobile Phones

Change your mobile service provider to Virgin by calling 08435 041 021.

You can choose to keep your current number and there is a wide choice of devices including:

  • iPhone 6;
  • Sony Experia;
  • Samsung Galaxy.

These are available on pay as you go or monthly contracts.

For all issues to do with your mobile phone or tablet, billing, accounts, upgrades or international numbers, contact Virgin on 08435 041 021.


Virgin Accounts, Billing and Payments

You pay your bills in advance as a Virgin customer. Your first bill will differ slightly as it includes both your first and second monthly payments. Following bills will be for one month in advance.

If you have any questions you want answering about your Virgin Media bill, contact Customer Services on 08435 041 021.

The Virgin Accounts team can help you with:

  • Changing your address and billing details
  • Book an engineer to move your Virgin service
  • Problems with making a payment
  • Cancelling your Direct Debit
  • Querying your latest bill
  • Restricting access to certain channels
  • Adding new packages to your account


New Customers and Help and Advice from Virgin Media

For information on Virgins latest products and services, use the Virgin Media Contact Number on 08435 041 021.

For any problems with your V Box or HD Box, your internet connection, Virgin Broadband or Virgin Fibre, please visit the Virgin Media Website or use the contact number listed.

The website can help with the following:

  • choosing your subscription;
  • getting the best from your fibre broadband signal – where to put your router to improve your signal;
  • billing queries; and
  • what to do if you are moving address.


Virgin Media in the Cloud

Virgin Media’s Cloud Service lets you store music, photos and videos online. Prices depend on the amount of data you want to store, but they start from only £3.99 per month.

For more details use the Virgin Media contact number on 08435 041 021.


More About Virgin Media

Virgin Media provides fixed and mobile telephone services, broadband and television. Services are delivered on its own fibre optic UK network, making it the only national cable network in the UK, with nearly 5 million customers.

It has rolled out its fibre broadband service across the UK from 2009 on-wards, improving on its competitors’ speeds with its use of true fibre as opposed to copper technology. Virgin Media customers can now benefit from internet speeds of 120mb.

Contact Virgin Media for:

  • Virgin Broadband;
  • TV and Phone;
  • Virgin Mobile;
  • Virgin TV Anywhere;
  • Movies on demand;
  • TiVo;
  • Virgin Media Cloud; and

Upgrades, adding more channels, faults, problems and complaints.

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